Rules and code of conduct for both members and visitors to the centre.

Rule Terms

A. Throughout these rules the term Member includes the member of the Woodland Glade Sports Management Company Limited as defined in the Articles of Association (in the case of Rental Property the Principle Tenant) and if applicable their Partner together with members of their immediate family residing at their address.

B. The term Premises shall include the Leisure Centre, tennis court, 3G pitch, pavilion, car park and immediate surrounding landscaped areas.

C. The Board of Directors is the Board of the Woodland Glade Sports Management Company Limited.

D. The term Manager shall mean the Duty Manager.

E. A Adult Member is any Member  18 Years Old and over.

F. A Junior Member is any Member who is between 10 years and 18 years old.

G. A Child Member is any Member under the age of 10.

Rules

1. The Premises shall be open to Members on such days and at such times as the Board of Directors shall from time to time determine, notices of which shall be exhibited in a prominent place within the Premises.

2a. Where a Member intends to rent or lease their dwelling, the member shall have two options:

  1. The member may retain their own right of use of the Leisure Centre facilities; or
  2. The Member may, prior to the completion of any tenancy agreement, apply to the Board of Directors for approval to assign the rights of use of the Leisure Centre to a single-family tenant.

 2b. Where a Member rents or leases their dwelling and assigns Leisure Centre facility use to the tenant, the Member shall forfeit their own right of access to the Leisure Centre facilities for the duration of the tenancy.

3. Bar facilities shall be provided during such periods of time as the Board of Directors shall decide consistent with the requirements of the Club’s Liquor Licence.

4. The times at which all or any of the facilities of the Premises will be available to Members during opening hours shall be at the discretion of the Manager and any or all the facilities may be closed at any time for the purposes of cleaning, decorating or repairing.

5. An adult Member may invite up to two adult guests and their children at any one time and shall require the guests to sign the Visitors Book placed for that purpose in the entrance hall and pay the appropriate guest fee before using any of the Leisure Centre’s facilities.

6. Junior and Child Members are not allowed to sign in guests. If they wish to invite guests into the Leisure Centre then their parent or guardian must sign the guests in and accept full responsibility for the guest, in accordance with these rules.

7. The Manager shall have the right in absolute discretion without giving any reason for doing so to refuse entrance to or eject any guest whose presence is considered undesirable in the interests of Members.

8. All guests using the Bar facilities only must be accompanied by a Member. There is no fee applicable nor is it necessary to sign guest in. The member must stay with their guests for the duration of their stay.

9. Guests attending special functions or organised activities (including theme days, swimming lessons, football coaching sessions, Zumba classes) can use the Bar facilities at the discretion of the Duty Manager, without being signed in by a Member. They may only use the Bar facilities for the duration of the function/activity they are attending.

10. Members are requested to ensure that these Rules are brought to the attention of any guests they introduce and that they and their guests observe the Rules and behave in a manner which does not cause any unreasonable offence, annoyance, or disturbance to Members and shall be responsible for any damage occasioned to the Premises or any apparatus or equipment therein by themselves or their guests.

11. Members and their guests are advised in the interests of Security not to leave any money or valuables on the Premises. The Management does not accept any responsibility for loss or damage to any Member/guest’s valuables.

12. By their membership, Members agree to accept and be bound by the rules of the Leisure Centre from time to time in force save that the Board of Directors reserve the right to change or add to the rules as occasions may require when notice of such variations shall be given to Members by notice exhibited upon the Premises notice board, via the website or newsletter.

13. Any dispute or differences which may arise in regard to the interpretation of these Rules shall be determined by the Board of Directors whose decision shall be final and binding upon all Members.

14. Sports and Games should only take place in the designated areas provided.

15. Members and their guests shall comply with all necessary instructions of the Manager in relation to any matters not specifically provided for herein and in particular in relation to the uses of any of the facilities provided upon the Premises.

16. The Manager shall be entitled to charge and be paid at the time of use or booking such reasonable charge for the use of any of the facilities of the Club as the Board of Directors shall from time to time decide.

17. Members and their guests shall observe at all times the requirement and restrictions of the Liquor Licence for the Premises and in particular alcoholic drinks must not be consumed on the Premises outside the designated Licenced Bar area and designated patio area. No alcoholic drink may be brought onto the Premises by anyone.

18. The taking of illegal drugs is strictly prohibited.

19. Child Members must be supervised by an adult Member whilst in the Leisure Centre in the interests of Health and Safety.

20. Children under the age of 14 are excluded from the Lounge Area bar after 9.30 p.m. and from the start time of any event deemed by management to be adult only.  At the discretion of the manager, accompanied and/or supervised children may be permitted in the Lounge Area beyond the applicable latest time. 

21. Persons under the age of 18 shall not be permitted to purchase any alcoholic drinks on the Premises and no Member or guest shall purchase any alcoholic drinks for the consumption by any person under the age of 18. The Manager reserves the right to require proof of age at the time and to refuse service of alcoholic drinks where in the absolute discretion it shall be decided that satisfactory evidence has not been produced.

22. All persons using the Premises are advised not to undertake any physical activity for which they may be medically unfit and the Company will not in any way be responsible for any harm which may occur as a result of any person undertaking physical activity.

23. The use of the gym is restricted to Members only who live on Woodland Glade Estate. Only Members who have attended an induction session may use the gym.

24. A gym alarm button is available and must only be used to summon help in an emergency.

25. Only Members aged 16 and over may use the gym.

26. Any person who suffers an accident on the Premises must report the accident and circumstances under which it occurred to the Manager immediately and record details in the accident book in Reception as soon as possible after the accident.

27. Members are requested to report any hazards or potential threats to the safety of Members or otherwise to the Manager.

28. Members and should wear a form of dress appropriate to the sport or other activity in which they are participating and with regard to the time of day and place on all occasions.

29. Persons under the influence of alcohol or drugs may not partake in the use of the squash courts, tennis court, 3G pitch, gym or any other of the sports or athletic facilities provided.

30. The Board of Directors reserves the right to suspend any Member found to be behaving in an irresponsible manner as defined in Clause 42.

31. The Management Company shall not be liable in any way for the loss or damage to the property of any Member or guest or for any personal injury to or death of any member of guest except to such extent that such loss, damage, personal injury or death arises from any wilful neglect or default of the Club or any of its employees or agents.

32. Any Member under medical supervision for any ailment should consult their Physician before using these facilities. In all instances anyone feeling unwell should immediately cease physical activity, change, and summon help if necessary.

33. Clean footwear of the approved type must be worn in the squash court, 3G pitch, pool area, tennis court and other sports areas and the Manager reserves the right to refuse the use of any such facility to any Member or guest who shall not comply in all respects with this requirement.

34. The playing of loud music or radio equipment to the annoyance of other Members on any part of the Premises is not permitted.

35. Smoking is not permitted in the Leisure Centre. Smoking is only permitted in the designated smoking area outside the building.

36. No clothes bags or equipment shall be left in the entrance vestibule halls or public areas or locker rooms and any such items shall, where possible, be stored in the lockers provided. The Manager reserves the right to remove and dispose of items left unattended or causing inconvenience to other Members.

37. The Manager shall have absolute discretion in the right to refuse access to the Premises to any who is found to be behaving in an unacceptable or inappropriate manner. Where this applies to Junior Members, subsequent access may only be permitted if that person is accompanied by his/her parent at all times.

Code of Conduct

38. Members should have due care and respect for all the Leisure Centre’s facilities and treat the Leisure Centre with utmost care.

39. Members should respect the staff and follow any instructions the Manager may request.

40. Members should show consideration to other Leisure Centre users.

41. All Members should refrain from using language likely to upset or cause distress to other Leisure Centre users.

42. Any Member found behaving in an abusive or offensive manner toward any member of staff, fellow Member or guest will have their privileges of membership suspended pending a review by a Disciplinary Committee convened by the Board of Directors.

Swimming Pool

43. The pool can only be accessed during the published opening times, which can be varied at the company's discretion:

a) Early morning Access: 6am till 9am (terms & conditions apply)

b) Normal opening times: 9am till 10:30pm

44. The operation of the swimming pool is at all times governed by the requirements of the health & safety executive & local bylaws.

45. Please be aware the pool has NO LIFE GUARDS  & therefore is unsupervised.

46. Members & guests are asked to shower before using the swimming pool, including after using the sauna & steam room.

47. Outdoor shoes must not be worn in the changing rooms & on poolside areas unless covered by the blue overshoes provided.

48. Persons having consumed alcohol or under the influence of drugs must not use the swimming pool.

49. Food & drink must not be taken into the changing rooms or pool area.

50. No glass objects must be taken into the changing rooms or swimming pool area.

51. The following are strictly prohibited in the pool or pool area:

a) Running on pool side.

b) Diving into the pool.

c) Pushing or ducking in the pool.

d) Swim masks & snorkels.

e) Swimming flippers.

f) Inflatables with foreign objects inside.

52. Inflatable, balls or any other apparatus must be cleaned prior to use in the pool and should not be used in the swimming pool in a manner which may cause danger to persons or property or annoyance to others.

53. Children under 15 must be accompanied in the pool area by an adult member ( 18 years + ) who shall at all times be responsible for the children's safety & conduct.

54. Members must not undertake to supervise more than two guests in the pool area.

55. Junior members ( Aged between15 & 18 ) can sign guests in provided all are 15 tears & above. The junior member shall be responsible for their guests' safety & conduct at all times.

56. No more than 50 persons are allowed in the swimming pool at any one time.

57. A poolside Alarm Button is located between the changing rooms, this must only be used to summon help in an emergency.

58. Members are strongly advised not to swim alone.

59. Life belts, which are situated at the far end of the swimming pool, are to be used in an emergency only.

60. The swimming pool lane divider rope must not be removed at any time by instructors, members or their guests.

 

Gym

61. All persons using the premises are advised not to undertake any physical activity for which they may be medically unfit and the Company will not in any way be responsible for any harm which may occur as a result of any person undertaking physical activities.

62. The use of the Gym is restricted to members only. Only members and junior members aged 16 and over who have attended an induction session may use the Gym.

63. A Gym alarm button is available and must only be used to summon help in an emergency.

64. Child members and junior members under the age of 16 are not allowed to use the Gym.

65. Any person who suffers an accident on the premises must report the accident and circumstances under which it occurred to the manager immediately and record details in the accident book in reception as soon as possible after the accident.

66. Members are requested to report any hazards or potential threats to the safety of members or otherwise to the manager.

67. Members should wear a form of dress appropriate to the sports or other activity in which they are participating and with regard to the time of day and place on all occasions.

68. Persons under the influence of alcohol or drugs may not partake in the use of the Gym, Squash Court, Multi-function Court, 3G Pitch, or any other of the sports or athletic facilities provided.

 

Changing Facilities

69. All children under 15 years must be accompanied by an adult at all times

70. All children 10 years and over must use the gender appropriate changing rooms.

71. No prams in the changing rooms ( Please leave in the corridor)

72. Please use the blue over shoes provided.

73. Please use the entrance button to gain access.

3G Pitch

74. All bookings must be made via the centre’s reception.

75. Non-residents must pay the guest fee applicable too booking/event.

76.  Bookings are for 1 hour sessions.

77. Correct Astro turf footwear must be worn (No football boots with studs)

78. The football must not go above head height.

79. Parents must supervise any resident booking for under 14s.

80. Any misuse of the facility will result in exclusion.

81. No food or drinks should be taken on the court.

82. No glassware to be taken on the court.

83. No animals allowed on the court.

84. No cricket allowed on the court.

85. NO bikes or scooters allowed on the 3G pitch

86. This 3G pitch is for members only.

Early morning swim access

87. A health questionnaire must be completed before use. (Any changes in health that may effect activities regarding early morning swim access must be reported as soon as possible)

88. No non-members are allowed access to any of the centre’s facilities before its official opening time, even if accompanied by a member. (The Gym is off limits to all non-members at all times)

89. The centre operates a “buddy system” pre-opening times, nobody on their own is allowed access to the centre alone before its official opening time.            (Anything before 9am)

90. An alarm induction must be completed before early morning access is permitted.

91. A building key fob must be obtained at a cost of £25.00 per fob.

Sauna & Steam Room

92. No one under the age of 16 can use or enter the sauna.

93. Do not use water from the pool on the Hot coals in the sauna.

94. Please shower before and after using either the steam room or sauna, also before entering the pool.

95. You must not use either the steam room or sauna if you have a respiratory or pulmonary health condition, or are taking medication for any of the aforementioned conditions.

96. You must take medical advice and inform the centre about using either the Sauna or Steam. room If you have any medical condition where you have been warned about the use of such facilities.

97. Please read and understand all health and safety information provided on both the steam room and sauna before use.

98. Please be aware that both the steam room and sauna take time to reach operating temperature, therefore please account for this when using these facilities.

Mult-function Court

99. All bookings must be made via the centre’s reception.

100. Non-residents must pay the Guest fee and any other fee applicable to booking / event.

101. Bookings are for 1 hour sessions.

102. Correct footwear must be worn (Trainers with flat soles only).

103. Parents must supervise any resident booking for under 14s.

104. Any misuse of the facility will result in exclusion.

105. No food or drinks should be taken on the court.

106. No glassware to be taken on the court.

107. No animals allowed on the court.

108. No cycling permitted on the court.

109. Cricket only permitted with the mat provided.

110. DO NOT attempt to move the tennis net, please ask a member of staff.

111. This court is for members only.

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